NorCal Elite Policies

Click here to book a special event or party

• Parent/Guardian responsible for party should arrive 15 minutes early to review rules and procedures.
• Parties are 2 hours.The last ½ hour is open gym, no guests can be in the party area during this time as it will be cleaned for the next party.
• NO child may participate without a signed waiver by his or her own guardian.
• Birthday parties must be paid in full and a credit card is required to be on file at the time of booking.
• Birthday parties are non-refundable. There is a $50 charge to reschedule.
• A confirmation call will be made the week prior to your party to confirm your party, head count and answer any questions.
• If you have fewer guests attend the party than your confirmed package there is no refund.
• In the event that you have more quests attend the party than your confirmed package you will be charged $10 for each additional guest.
• Children ages 1-17 are included in the guest count.
• Parents are permitted on the gym floor but must sign a waiver.
• Parties end promptly 2 hours after the party starts, a 5 minute grace period is allowed, after this a $20 late fee will be applied.
• The final party balance, if any will be billed on the first business day after your party date.